RŪMU ("Company"), with its registered office in Tokyo, Japan, recognizes the importance of maintaining the confidentiality, integrity, and security of your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your personal data in compliance with applicable laws, including the Act on the Protection of Personal Information (APPI), Japan Law No. 57 of 2003, and other relevant regulations.

By using our services, you agree to the terms of this Privacy Policy. Please read it carefully.

 

1. Types and Sources of Data

Browsing Data

When you visit our website, certain information is automatically collected, such as IP addresses, browser type, operating system, pages visited, and timestamps. This data is used for statistical purposes and to improve our website.

 

Personal Data Provided by Users

We collect personal data directly from you when you:

• Register on our website

• Make a purchase

• Subscribe to our newsletter

• Contact customer service

• Participate in promotions or surveys

The types of personal data we collect may include your name, date of birth, contact details, billing information, addresses, and purchase history.

 

Personal Data of Minors

Users must be at least 16 years old (or older, depending on local laws) to provide personal data and at least 18 years old to make purchases. If a minor under 18 provides personal data, we require verifiable parental or guardian consent. If we discover that we have collected data from a minor without proper consent, we will delete it promptly.

 

2. Purpose of Processing

We process personal data for the following purposes:

• Order Processing – To facilitate payment, shipping, and customer service.

• Account Management – To create and manage user accounts.

• Customer Service – To respond to user inquiries and provide support.

• Marketing & Promotions – To send newsletters and marketing communications with your consent. Users can unsubscribe at any time.

• Website Optimization – To analyze user behavior, improve user experience, and provide personalized services and recommendations.

• Data Analysis – To conduct market research and analyze user data.

• Legal Compliance – To ensure compliance with legal and regulatory obligations, such as fraud prevention.

 

3. Legal Basis for Processing

The processing of personal data is based on:

• Performance of contractual obligations – To fulfill our services, such as processing orders and managing accounts.

• Compliance with legal obligations – To meet regulatory and legal requirements.

• Legitimate business interests – To improve our services, prevent fraud, and enhance security.

• Consent – For marketing, profiling, and promotional activities (you may withdraw consent at any time by contacting us).

Email: rumujp@gmail.com

 

4. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes stated above, comply with legal obligations, and resolve disputes. Once retention is no longer necessary, we securely delete or anonymize the data.

 

5. Data Security and Transfers

We implement appropriate security measures to protect personal data from unauthorized access, alteration, loss, or disclosure. Currently, we do not transfer personal data outside of Japan. If international transfers become necessary in the future, we will ensure that appropriate legal safeguards are in place.

 

6. Sharing of Data

We may share personal data with:

• Authorized employees and service providers – To support business operations, such as IT, customer service, and logistics.

• Third-party logistics and payment service providers – To facilitate order processing and secure transactions.

• Government authorities – When required by law.

We do not sell or share personal data with third parties for their independent marketing purposes.

 

7. Your Rights

Under the APPI and other applicable laws, you have the right to:

• Access your personal data: Request details of the personal data we hold about you.

• Request correction or deletion: If your personal data is inaccurate or no longer necessary.

• Object to or restrict processing: In certain cases, such as direct marketing.

• Withdraw consent: For marketing communications at any time.

To exercise your rights, please contact us. We will respond to your request in accordance with applicable laws.

Email: rumujp@gmail.com

 

8. Policy Updates

We may update this Privacy Policy periodically to reflect legal changes or company practices. We encourage you to review this page regularly for the latest information.

For any questions or concerns, please contact us.

Email: rumujp@gmail.com

株式会社RUMU

代表取締役：シュウ　エツケン

資本金：5,000,000円

〒151-0071 東京都渋谷区本町2-3-14 渋谷本町二ビル303